Learn what to document after hail and why a professional must distinguish cosmetic marks from roof performance issues.
A safe first look
After the storm has passed, photograph visible marks on accessible surfaces from the ground. Note the storm date and where effects appear. Do not climb the roof to count marks or test shingles yourself.
What an inspection should compare
Hail affects materials differently. A useful assessment looks at the roof covering, nearby metal components, vents and the pattern on multiple slopes. Ask the inspector to show which findings affect weather protection and which are merely appearance-related. If the roof has prior patches or worn areas, ask that they be documented separately from marks associated with the recent event.
Decide from a written scope
The next step may be limited repair, broader replacement or monitoring depending on the findings and the roof’s prior condition. Request photos and a clear explanation of the recommended work and the affected roof areas. If insurance is involved, direct coverage questions to the insurer. Keep the physical assessment and the policy decision as two separate records.
Common questions
Does every hail mark need repair?
No. Material and functional effect matter; ask for evidence behind the recommendation.
Can I determine hail damage from street photos?
Street photos can document visible conditions but cannot replace a close professional assessment.
Sources and further reading
These resources can help you verify general guidance or current local requirements for your property.