A safe, practical order of actions after a storm: protect people, document damage and get a written roof assessment.
Wait until the property is safe
Keep clear of downed lines, unstable trees and damaged building areas. Inspect the roof only from the ground. NRCA advises leaving close assessment and repairs to roofing professionals.
Record what you can see
Take dated photos of missing roof material, debris and interior water. Keep a note of the storm date and any temporary steps taken to protect the home. If an insurer may be involved, contact the insurer directly and ask what documentation it needs.
Separate temporary and permanent work
A temporary cover can reduce exposure while the final scope is determined. Ask whether it is included in the same proposal, how long it is intended to last and who will remove it. The permanent recommendation should be based on an on-site inspection.
Compare the written proposal
Ask for photos, the affected roof areas, materials, permits if applicable, disposal and a process for concealed damage. Do not rely on a promise that a claim will be approved or a deductible will disappear.
Common questions
Should I climb onto the roof to take pictures?
No. Ground-level photos and a professional inspection are safer.
Should I call my insurer before signing?
If you may make a claim, contact your insurer directly and review your policy and next steps.
Sources and further reading
These resources can help you verify general guidance or current local requirements for your property.